Unable to sign into account

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aridan
Posts: 4
Joined: Sun Aug 18, 2019 11:32 pm

Unable to sign into account

Post by aridan » Sun Sep 01, 2019 11:38 pm

Hello,

I took a short break for a few months and when i returned I've found I'm unable to access my account.

Thanks,
Ari

Mozzy
Posts: 142
Joined: Mon Oct 01, 2018 2:10 pm

Re: Unable to sign into account

Post by Mozzy » Mon Sep 02, 2019 4:09 pm

If you're talking about via the loader, you probably need the new loader. Are you able to login to your account via https://www.edenxi.com/account/profile ?

aridan
Posts: 4
Joined: Sun Aug 18, 2019 11:32 pm

Re: Unable to sign into account

Post by aridan » Tue Sep 03, 2019 1:00 am

No, I can't.

edit: And I'm sure of my password because I keep an encrypted .doc with my gaming passwords and this is definitely it.

Also, we've chatted a couple times about this before Mozzy, and you sent me here to make a post about it.

My username is Aridan. I know my password, it's just not working.

KnowOne
Posts: 1
Joined: Fri Aug 02, 2019 2:52 am

Re: Unable to sign into account

Post by KnowOne » Tue Sep 03, 2019 1:48 am

use the new game loader mozzy posted

aridan
Posts: 4
Joined: Sun Aug 18, 2019 11:32 pm

Re: Unable to sign into account

Post by aridan » Wed Sep 04, 2019 5:24 am

Thanks guys. Can anyone tell me what was wrong? It is working on the website now.

aridan
Posts: 4
Joined: Sun Aug 18, 2019 11:32 pm

Re: Unable to sign into account

Post by aridan » Wed Sep 04, 2019 5:40 am

And I'm on the client. Thanks a ton ^^

Mozzy
Posts: 142
Joined: Mon Oct 01, 2018 2:10 pm

Re: Unable to sign into account

Post by Mozzy » Wed Sep 04, 2019 11:43 pm

aridan wrote:
Wed Sep 04, 2019 5:40 am
And I'm on the client. Thanks a ton ^^
What was your fix?

AxerJ
Posts: 5
Joined: Mon Sep 09, 2019 2:59 am

Re: Unable to sign into account

Post by AxerJ » Mon Sep 09, 2019 3:08 am

I just made an account - I'm able to login to the forums, obviously, but the same info won't sign me in to Ashita. Getting: Failed to login as [username].

AxerJ
Posts: 5
Joined: Mon Sep 09, 2019 2:59 am

Re: Unable to sign into account

Post by AxerJ » Mon Sep 09, 2019 3:13 am

I feel foolish - I mistook the forum registration for the server registration. Thanks for that link up there, Mozzy!

Mozzy
Posts: 142
Joined: Mon Oct 01, 2018 2:10 pm

Re: Unable to sign into account

Post by Mozzy » Thu Sep 12, 2019 2:31 am

aridan wrote:
Tue Sep 03, 2019 1:00 am
No, I can't.

edit: And I'm sure of my password because I keep an encrypted .doc with my gaming passwords and this is definitely it.

Also, we've chatted a couple times about this before Mozzy, and you sent me here to make a post about it.

My username is Aridan. I know my password, it's just not working.
Meant to ask, what was the end result of your issue? Don't think I was ever able to figure it out over discord.

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